Transforming Patient Care at Every Step
We transform patient experiences across every touchpoint with care and efficiency, from appointment scheduling to collecting post-visit feedback, creating an environment where patients feel cared for and supported every step of the way.
Streamlining Government Assistance at Every Stage
Our government services enhance public support and streamline assistance. With innovative solutions and a citizen-focused approach, we deliver excellence in public services and transform governance for a better tomorrow.
Securing Your Future at Every Step
Our insurance solutions provide comprehensive protection for your future. With tailored plans and expert guidance, we safeguard your assets and ensure peace of mind. Trust us to secure your future every step of the way.
Enhancing Security in Every Mile of Cash Transit
Our advanced cash-in-transit solutions ensure top-notch security and efficiency. Trust us to protect your assets from collection to delivery with unmatched reliability and safety.
Transforming Patient Care at Every Step
We transform patient experiences across every touchpoint with care and efficiency, from appointment scheduling to collecting post-visit feedback, creating an environment where patients feel cared for and supported every step of the way.
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How 4POWER streamlines Aster DM Healthcare’s
Patient Journey Management Process?
Before Visiting
Upon Arrival
After Visiting
Before Visiting
Before visiting an Aster DM Healthcare Hospital or Clinic
Increase Brand Awareness & Make Appointment Booking Seamless
Reach out to patients directly through popular communication channels such as WhatsApp. Provide timely information to patients at crucial moments in their search for better patient care. Help patients locate nearby healthcare facilities and easily book appointments. Allows online or whatsapp booking with flexible time slots based on patient & provider availabilityUpon Arrival
Upon Arrival at Aster DM Healthcare Hospital or Clinic
Increase Brand Awareness & Make Appointment Booking Seamless
Allows patients to check in via self-service kiosks or at the reception desk Upon check-in, the software queries the purpose of the visit and places patients in a virtual queue. Effectively segments visitors based on their needs and directs them to the appropriate service points. The relevant team is then notified that the visitor has arrived for their appointment. Visitors can wait remotely and receive updates on their expected wait time. When it’s time, patients are called in and treated by staff with the appropriate skills for their needs and medical history.After Visiting
After visiting an Aster DM Healthcare Hospital or Clinic
Increase Brand Awareness & Make Appointment Booking Seamless
Automatically sends the relevant diagnostic reports and prescriptions directly to patients via WhatsApp and SMS post-consultation. Automates query handling related to billing and insurance so that patient support agents can focus on other pressing concerns. Keep patients updated with automated reminders for follow-up appointments and timely medication intake. Gathers valuable patient feedback through CSAT and NPS surveys to improve the overall patient experience. Identifies opportunities for care improvement development based on patient feedback and develops patient loyalty programs Encourages satisfied patients to become advocates, boosting Aster DM Healthcare’s reputationBefore Visiting
Upon Arrival
After Visiting
Before Visiting
Before visiting a BLS International Citizen Service Centre
Increase Citizen Awareness & Make Appointment Booking Seamless
Reach out to citizens directly through popular communication channels such as WhatsApp. Provide timely information to citizens at crucial moments in their search for government services such as passport renewals and securing a visa. Help citizens and tourists locate nearby citizen service centers and easily book appointments with respective government officials. Allows online or WhatsApp booking with flexible time slots based on citizen & government representative availability.Upon Arrival
Upon Arrival at a BLS International Citizen Service Centre
Enhance the citizen experience through seamless check-in, efficient queue management, and personalized service delivery
Allows citizens and tourists to check in via self-service kiosks or at the reception desk. Upon check-in, the software queries the purpose of the visit and places visitors in a virtual queue. Effectively segments visitors based on their needs and directs them to the appropriate service points. The relevant representative is then notified that the visitor has arrived for their appointment. Visitors can wait remotely and receive updates on their expected wait time. When it’s time, visitors are guided to the correct service counter, where the representative, already informed of their specific needs, can provide personalized assistance.After Visiting
After visiting a BLS International Citizen Service Centre
Provide on-demand citizen support and capture valuable citizen feedback on services rendered.
Automatically sends the relevant information directly to visitors via WhatsApp and SMS post-consultation. Automates query handling related to services such as visa processing and passport renewals so that support agents can focus on other pressing concerns. Keep citizens updated with automated reminders for follow-up appointments. Gathers valuable citizen feedback through CSAT and NPS surveys to improve the overall citizen experience.Before visiting an Aster DM Healthcare Hospital or Clinic
Increase Brand Awareness & Make Appointment Booking Seamless
Reach out to patients directly through popular communication channels such as WhatsApp. Provide timely information to patients at crucial moments in their search for better patient care. Help patients locate nearby healthcare facilities and easily book appointments. Allows online or whatsapp booking with flexible time slots based on patient & provider availabilityUpon Arrival at Aster DM Healthcare Hospital or Clinic
Increase Brand Awareness & Make Appointment Booking Seamless
Allows patients to check in via self-service kiosks or at the reception desk Upon check-in, the software queries the purpose of the visit and places patients in a virtual queue. Effectively segments visitors based on their needs and directs them to the appropriate service points. The relevant team is then notified that the visitor has arrived for their appointment. Visitors can wait remotely and receive updates on their expected wait time. When it’s time, patients are called in and treated by staff with the appropriate skills for their needs and medical history.
After visiting an Aster DM Healthcare Hospital or Clinic
Increase Brand Awareness & Make Appointment Booking Seamless
Automatically sends the relevant diagnostic reports and prescriptions directly to patients via WhatsApp and SMS post-consultation. Automates query handling related to billing and insurance so that patient support agents can focus on other pressing concerns. Keep patients updated with automated reminders for follow-up appointments and timely medication intake. Gathers valuable patient feedback through CSAT and NPS surveys to improve the overall patient experience. Identifies opportunities for care improvement development based on patient feedback and develops patient loyalty programs Encourages satisfied patients to become advocates, boosting Aster DM Healthcare's reputationBefore visiting a BLS International Citizen Service Centre
Increase Citizen Awareness & Make Appointment Booking Seamless
Reach out to citizens directly through popular communication channels such as WhatsApp. Provide timely information to citizens at crucial moments in their search for government services such as passport renewals and securing a visa. Help citizens and tourists locate nearby citizen service centers and easily book appointments with respective government officials. Allows online or WhatsApp booking with flexible time slots based on citizen & government representative availability.Upon Arrival at a BLS International Citizen Service Centre
Enhance the citizen experience through seamless check-in, efficient queue management, and personalized service delivery
Allows citizens and tourists to check in via self-service kiosks or at the reception desk. Upon check-in, the software queries the purpose of the visit and places visitors in a virtual queue. Effectively segments visitors based on their needs and directs them to the appropriate service points. The relevant representative is then notified that the visitor has arrived for their appointment. Visitors can wait remotely and receive updates on their expected wait time. When it’s time, visitors are guided to the correct service counter, where the representative, already informed of their specific needs, can provide personalized assistance.
After visiting a BLS International Citizen Service Centre
Provide on-demand citizen support and capture valuable citizen feedback on services rendered.
Automatically sends the relevant information directly to visitors via WhatsApp and SMS post-consultation. Automates query handling related to services such as visa processing and passport renewals so that support agents can focus on other pressing concerns. Keep citizens updated with automated reminders for follow-up appointments. Gathers valuable citizen feedback through CSAT and NPS surveys to improve the overall citizen experience.